Call-Out

Having an issue with a Security Product?

Callout Services – Fast, Reliable, and Always Ready

At Zamsafes and Alarms Manufacturers, we prioritize your security and peace of mind. Our dedicated Callout Service ensures that any issues with your safes, vaults, or locks are resolved quickly and professionally. From emergency lockouts to product malfunctions, we are just a call away.

Callout Categories

Category 1: Emergency Callouts
For urgent situations that demand immediate attention, such as lockouts, malfunctioning locks, or compromised safes and vaults.

Category 2: Non-Emergency Callouts
For standard maintenance, minor repairs, or installations that are not time-sensitive.

Response Times

• Within Lusaka:
  • Category 1 (Emergency): Attended to within 4 hours.
  • Category 2 (Non-Emergency): Scheduled within 24 hours.
• Outside Lusaka:
  • Category 1 (Emergency): Attended to within 48 hours.
  • Category 2 (Non-Emergency): Scheduled within 72 hours.

Contact us today to schedule a callout or to learn more about how we can assist you!

Inquire for the service